Report a Claim

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What You Need to Know

You can report a claim via e-mail. Please be sure to send us all relevant information about the incident to speed up claims processing.

Here is the information we need:

  • Name
  • Address
  • Name of the Whitley Insurance & Financial Services employee with whom you normally do business
  • Circumstances of the incident
  • Date and time of the incident
  • List of damages and injuries
  • Any other relevant information

Remember to include:

  • Your preferred means of communication for contact and follow-up (phone or e-mail)
  • Your daytime telephone number
  • Your home telephone number
  • The e-mail address you want us to use

Send us an e-mail, or call us at:

Local calls: 613 392 1283
Long distance (toll-free): 1 800 663 1384

We will do our very best to ensure that your claim is handled promptly and fairly. Whether you are reporting a claim or just have a question, our staff are only a phone call away and are happy to take your calls.

Office Closures Effective April 8, 2021

Whitley Insurance & Financial Services cares deeply about our staff, clients and community. Until further notice we are not seeing clients in person. We are available by phone and email. We ask that you not attend our offices in person and only by confirmed appointment if necessary.

Please contact our offices and we will direct your call accordingly:

Trenton (613) 392-1283

Belleville (613) 966-1711

Stirling (613) 395-5501

Deseronto (613) 396-2312

Payments may be made by Interac e-Transfer, Credit Card, or Online Banking.

We would like to thank you for your business. During these uncertain times, we’re working hard to continue to provide the same service standards you have come to expect from us.