Track Your Claim

Tracking Your Claim

If you have submitted an insurance claim, here is how you can check its progress.

• Send us an e-mail, remembering to give your insurance policy number and assigned claim number in your e-mail, and we’ll reply within one business day.
• Call one of our Customer Service Representatives at:
  
  Local calls:  613 392 1283
  Long distance (toll-free):  1 800 663 1384
• You can also contact the insurance company – we can refer you to the right person – or we can contact the insurance company on your behalf.

Always have your insurance policy number and assigned claim number ready when checking on your claim.