Track Your Claim
Tracking Your Claim
If you have submitted an insurance claim, here is how you can check its progress.
- Send us an e-mail, remembering to give your insurance policy number and assigned claim number in your e-mail, and we’ll reply within one business day.
- Call one of our Customer Service Representatives at:
Local calls: 613 392 1283
Long distance (toll-free): 1 800 663 1384
- You can also contact the insurance company – we can refer you to the right person – or we can contact the insurance company on your behalf.
Always have your insurance policy number and assigned claim number ready when checking on your claim.