Tracking Your Claim

If you have submitted an insurance claim, here is how you can check its progress.

1. Send us an e-mail, remembering to give your insurance policy number and assigned claim number in your e-mail, and we'll reply within one business day.
   
   
2. Call one of our Customer Service Representatives at:
   
   

   Local calls:  613 392 1283

   Long distance (toll-free):  1 800 663 1384

   
   
3. You can also contact the insurance company - we can refer you to the right person - or we can contact the insurance company on your behalf.

Always have your insurance policy number and assigned claim number ready when checking on your claim.